Last Updated: 1st May 2026
lyfCure (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information in compliance with the Digital Personal Data Protection Act, 2023 (India) and applicable laws.
1. Scope of Policy
This Privacy Policy applies to all users of lyfCure’s website and services, including patients, attendants, and website visitors.
2. Personal Data We Collect
We may collect the following categories of personal data:
a. Personal Information
- Full name
- Phone number
- Email address
- Nationality and location
b. Health & Medical Information (with consent)
- Medical history and reports
- Diagnosis and treatment requirements
- Prescriptions and test results
c. Travel Information
- Passport details (if required for assistance)
- Visa-related information
- Travel itinerary
d. Technical Data
- IP address
- Browser type and device information
- Website usage data (cookies, analytics)
3. Purpose of Data Collection
We collect and process your personal data for:
- Coordinating with hospitals and doctors
- Facilitating medical appointments and treatments
- Providing travel and accommodation assistance
- Responding to inquiries and support requests
- Improving our website and services
- Legal and regulatory compliance
4. Consent
By using our services, you provide free, specific, informed, and unambiguous consent for the collection and processing of your personal data.
- You may withdraw your consent at any time by contacting us
- Withdrawal of consent may impact our ability to provide services
5. Data Sharing and Disclosure
We may share your data only for legitimate purposes with:
- Hospitals and healthcare providers
- Diagnostic centers and laboratories
- Travel and accommodation partners
- Government authorities (if required by law)
We do not sell or rent your personal data to third parties.
6. Data Storage and Retention
- Your data is stored securely using appropriate technical and organizational measures
- We retain your data only as long as necessary for the purpose collected or as required by law
- Once no longer required, data will be securely deleted or anonymized
7. Your Rights (Under DPDP Act, 2023)
As a data principal, you have the right to:
- Access your personal data
- Request correction or update of inaccurate data
- Request erasure of your data
- Withdraw consent at any time
- Grievance redressal
To exercise these rights, contact us using the details below.
8. Data Security
We implement reasonable security safeguards to protect your personal data from unauthorized access, misuse, loss, or disclosure.
However, no online system is completely secure, and we cannot guarantee absolute security.
9. Cross-Border Data Transfer
As a medical tourism company, your data may be transferred outside India (to your home country or international partners) only for treatment and service facilitation, in compliance with applicable laws.
10. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve services
You can manage cookie preferences through your browser settings.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian consent.
12. Grievance Officer
In accordance with Indian law, you may contact our Grievance Officer:
Email: care@lyfcure.com
Phone: +91 8369704386
We will address your concerns within a reasonable time as per applicable laws.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or data practices, please contact:
lyfCure
📧 Email: care@lyfcure.com
📞 Phone: +91 8369704386